Router power

[emmah]

My router's power button is working intermittently. Sometimes it either doesn't turn on or loosens and turns itself off. It's getting more frequent, so I'm hoping I can get a replacement before it stops working entirely as I work from home and depend on an internet connection? Thanks for any help.

[Michelle-TalkTalk]

Morning,

Thanks, is everything now working ok for you?

Thanks 🙂

[emmah]

Thanks, Debbie. Yes.

[Debbie-TalkTalk]

Hi emmah

Have you received the replacement router?

Thanks

[Debbie-TalkTalk]

Hi emmah

I'm sorry to hear this.

I've ordered a replacement router and a returns bag for your current router, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

[KeithFrench]

I will ask TalkTalk to do this for you.