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Broadband help

For queries about your TalkTalk broadband service.

Router replacement

Bookworme
Chatterbox
Private Message
Message 5 of 5

Hi I need my router replaced how do I go about it I wrote it on someone else topic the issue but I’m too exhausted to write it again 

Ameena
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4 REPLIES 4

Message 1 of 5

Hi

 

A New router is on the way 🙂

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 5

I have added the information you have asked for thank you 

Ameena
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Bookworme
Chatterbox
Private Message
Message 3 of 5

Thank you so much will the replacement be free and how long will it take I have a small child and we haven’t got internet I have to use my hotspot and it’s slow thank you so much 

Ameena
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi Bookworme

 

Thank you for creating a new topic. Please can you add your name and TalkTalk landline number to your Community Profile (by clicking on your Community username and then personal information)

 

I can then send you a replacement router.

 

Thanks again.

 

Debbie

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