For queries about your TalkTalk broadband service.
on 07-09-2022 04:21 PM
getting this on the log page of my router? WAN DHCP client (1) stopped
most resets are at 10am, 4pm for the past couple of days, the following is my log for today I don't understand it at all.
enclosed is a screenshot of my logs
on 10-09-2022 06:18 PM
Still rebooting randomly, can you investigate further please
on 09-09-2022 04:03 PM
OK, keep us posted.
on 09-09-2022 03:57 PM
face plate removed and now plugged in, lets hope this works.
on 09-09-2022 03:49 PM
If the issue persists, unclip the faceplate from the master socket and connect to the test socket behind there via a plugin microfilter.
on 09-09-2022 03:40 PM
Have now plugged the router cable in via the Master Socket 5C, a cable has been run from this (upstairs) to the router (downstairs)
on 09-09-2022 07:36 AM
Hi Mike
Thanks for updating your profile.
I've checked and your router has the latest firmware which resolved a previous DNS issue.
I have also completed a line test and this is detecting a potential fault. Is the router currently connected at the test socket?
Thanks
on 08-09-2022 02:51 PM
I have now, old phone number somehow appears there?
DNS name resolution failure (wpad) this seems to be the main culprit of my errors, getting desperate now for a solution.
on 08-09-2022 06:02 AM
Hi Mike
Have you added the correct landline number to your Community Profile? (please do not post the number on this thread)
Thanks