Router return label

[PT359]

Hi, Could I have a return label for my old router, please?

Thanks, P

[PT359]

Understood, thanks.

[Karl-TalkTalk]

Hi

You can drop the router off at your local recycling centre.  as there is no active account, I'm not able to order a returns bag from the account.

Karl.

[PT359]

Hi Karl, yes that's correct. I want to divert the old router from landfill if possible, thanks

[Karl-TalkTalk]

Hi PT359,

I'm showing you left TalkTalk a couple of years ago, is this correct ?

Thanks  

Karl. 

[Gliwmaeden2]

You can contact Talktalk here:

https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529

Check opening hours, listed near the foot of that page, @PT359.

However, there's a chance these agents would invoice you for delivery, whereas, if you can wait for staff to reach your thread, they may simply offer a swap. 

[PT359]

Done, thanks. Is there a better way to contact TT?

[Gliwmaeden2]

You need to add your Talktalk landline  / account number to your community forum profile details, @PT359, for staff to identify your account and send it!

Go via your avatar/name; settings; Personal Information; SAVE CHANGES.