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Broadband help

For queries about your TalkTalk broadband service.

Sagemcom Wi-Fi extender faulty

Peshy42
Participant
Private Message

on ‎11-05-2023 07:51 AM

Message 4 of 4

I was recently issued with a Wi-Fi extender (Sagemcom) which worked for a couple weeks but now get a red and fails to connect to my router. I have tried resetting the unit and getting it to connect again as per instructions but end up with red light. Can someone in support send me another one since the unit sent to me appears faulty. Thanks.

AAP
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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Peshy42

on ‎11-05-2023 08:32 AM

Message 1 of 4

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Peshy42
Participant
Private Message
In response to Karl-TalkTalk

on ‎11-05-2023 08:20 AM

Message 2 of 4

Thanks

AAP
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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎11-05-2023 08:00 AM

Message 3 of 4

Hi

 

i'll swap out the wifi booster for you, a replacement is on the way.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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