We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Site keeps sending me to a blank screen with headers/footers

Xaneth
First Timer
Private Message

on ‎12-04-2022 02:01 PM

Message 4 of 4

I have been trying for 2 days now to upgrade via "My Offers" but when I select the one I want the site sends me to a blank screen with only the headers and footers showing, if I cannot get the upgrade then I shall be forced to go elsewhere as I simply cannot afford the current amount being charged!

Xaneth the Violet.
Labels:
0 Likes
3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Xaneth

on ‎12-04-2022 02:36 PM

Message 1 of 4

Hi

 

Excellent, thanks for confirming.

 

Regards,
 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Xaneth
First Timer
Private Message

on ‎12-04-2022 02:34 PM

Message 2 of 4

Brilliant, turned off ad blocker and all completed successfully!

Thank you!

Xaneth the Violet.
0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎12-04-2022 02:10 PM

Message 3 of 4

Hi

 

Check you have no pop up blockers or Ad Blockers active when visiting the site as these may stop additional content from showing.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

© TalkTalk 2024