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Site keeps sending me to a blank screen with headers/footers

Xaneth
First Timer
Message 4 of 4

I have been trying for 2 days now to upgrade via "My Offers" but when I select the one I want the site sends me to a blank screen with only the headers and footers showing, if I cannot get the upgrade then I shall be forced to go elsewhere as I simply cannot afford the current amount being charged!

Xaneth the Violet.
0 Likes
3 REPLIES 3

Message 1 of 4

Hi

 

Excellent, thanks for confirming.

 

Regards,
 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Xaneth
First Timer
Message 2 of 4

Brilliant, turned off ad blocker and all completed successfully!

Thank you!

Xaneth the Violet.
0 Likes

Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

Check you have no pop up blockers or Ad Blockers active when visiting the site as these may stop additional content from showing.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE