Smart devices no longer working via cloud

[whoareyouuk]

For the last few weeks all my smart devices (lights, heating, cameras) have stopped responding to apps or access via the cloud, has TT changed the settings on their routers?

I can still ping and http connect to them on the lan bit everything else stopped. Checked for WiFi issues or interference but nothing obvious

[Michelle-TalkTalk]

Hello,

I'm sorry to hear this. Have you tried factory resetting the router and then re-set this up again?

Thanks