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Smart devices no longer working via cloud

whoareyouuk
Participant
Message 2 of 2

For the last few weeks all my smart devices (lights, heating, cameras) have stopped responding to apps or access via the cloud, has TT changed the settings on their routers?

 

I can still ping and http connect to them on the lan bit everything else stopped. Checked for WiFi issues or interference but nothing obvious

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hello,

 

I'm sorry to hear this. Have you tried factory resetting the router and then re-set this up again?

 

Thanks

 

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