Strange DNS failures

[mitchgixer6]

Hi all

I have been having issues with my connection recently, mainly slower speeds (still hitting 30mbs) and disconnects. 

I have just spent 40 minutes on chat with the tech team trying to nail it down, but no errors with the line showing, suggested it may be wiring in my house but nothing here has recently changed. 

I was just looking at my router setting and noticed some strange behaviur in the logs. Lots of DNS name resolution failures during the night when there would be no acces on my connection.

Anyone have a clue whats going on or if this could be the cause of my instability?

Thanks

[Karl-TalkTalk]

No Problem 🙂

Karl 

[mitchgixer6]

Hi Karl

That's great news, thank you so much for sorting that out. 

Hopefully that helps with the problem. 

Cheers

Michael 

[Karl-TalkTalk]

Hi

A new router is on the way so hardware issues can be ruled out.

Karl

[mitchgixer6]

Hi Chris

Thanks for the advice, I have updated my details as advised.

Cheers 

[Chris-TalkTalk]

Hi mitchgixer6,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris