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Broadband help

For queries about your TalkTalk broadband service.

To cancel this broad band

TORCH51#
First Timer
Private Message

on ‎06-07-2023 10:14 AM

Message 3 of 3

I want to cancel as engineer never appeared this happened twice the 21/6/24 & 4/7/23 I'm going back to virgin as your service is shocking no communication & can't get through on phone &emails

J.mcdonald

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎07-07-2023 08:12 AM

Message 1 of 3

Hi TORCH51#

 

Sorry that you are having problems.

 

Best option would be to call the loyalty team on 03451720088 The will be able to help.

 

Sorry for any inconvenience caused. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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fr8ys
Community Star
Private Message TalkTalk

on ‎06-07-2023 10:19 AM

Message 2 of 3

Sorry but you can't cancel via this forum.

 

You need to speak to the loyalty team.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

 

Or try Chat. there is a link on this page.

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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