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Broadband help

For queries about your TalkTalk broadband service.

Turn off homesafe for broad band

Canuadviseplease123
First Timer
Private Message TalkTalk

on ‎25-08-2025 02:12 PM

Message 3 of 3

Hi can you advise, is it possible to turn off broadband homesafe.

Thanks in advance. 

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2 REPLIES 2

Philile-TT
Support Team
Staff
Private Message

on ‎25-08-2025 02:53 PM

Message 1 of 3

@Canuadviseplease123 Please try what @Gliwmaeden2 has suggested and advise if you were able to do it on your side. 

Phili
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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎25-08-2025 02:36 PM

Message 2 of 3

Yes, following these instructions in this link, @Canuadviseplease123:

 

https://community.talktalk.co.uk/t5/Articles/How-to-turn-off-homesafe/ta-p/2205184

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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