We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Upload speed only 0.67mbs

Combatfred71
Popular Poster
Private Message TalkTalk

on ‎11-12-2023 12:38 PM

Message 22 of 22

I have tried to get help on the 'chat' service, but to no avail. They could not comprehend the difference between internet speed and WiFi (which we have no issues with). They insisted on sending a WiFi booster, which they assured me would make a difference, of course it didn't. Even using the ethernet cable direct to my laptop, the upload speed was the exact sam

Labels:
0 Likes
21 REPLIES 21

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎11-12-2023 12:41 PM

Message 21 of 22

Good afternoon,

 

I'm sorry to hear this and we can take a look at this for you.

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


0 Likes
© TalkTalk 2024