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Broadband help

For queries about your TalkTalk broadband service.

Upload speed only 0.67mbs

Combatfred71
Popular Poster
Private Message TalkTalk

on ‎11-12-2023 12:38 PM

Message 22 of 22

I have tried to get help on the 'chat' service, but to no avail. They could not comprehend the difference between internet speed and WiFi (which we have no issues with). They insisted on sending a WiFi booster, which they assured me would make a difference, of course it didn't. Even using the ethernet cable direct to my laptop, the upload speed was the exact sam

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Michelle-TalkTalk
Philosopher
Private Message

on ‎11-12-2023 12:41 PM

Message 21 of 22

Good afternoon,

 

I'm sorry to hear this and we can take a look at this for you.

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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