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Broadband help

For queries about your TalkTalk broadband service.

VPN issue

SJLLL
First Timer
Private Message

on ‎14-02-2022 11:54 AM

Message 4 of 4

Same issues as others - not able to access a company VPN since the 8th Dec - been tethering via 4g since - can the firmware be resolved or a new router sent out

0 Likes
3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to SJLLL

on ‎14-02-2022 12:55 PM

Message 1 of 4

Hi

 

Thanks for confirming.

 

Regards,

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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SJLLL
First Timer
Private Message

on ‎14-02-2022 12:54 PM

Message 2 of 4

Seems it is fixed - you are a star

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎14-02-2022 12:29 PM

Message 3 of 4

Hi

 

Can you try the VPN via the router now please.

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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