VPN no longer connecting
on 13-01-2022 12:55 PM
Message 13 of 13
Similar to other recent posts on here, as of yesterday my work VPNs are no longer connecting. They fail with error 806.
Can anyone offer any advice please?
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12 REPLIES 12
on 13-01-2022 03:30 PM
Message 1 of 13
Excellent, thanks for confirming.
Regards,
Karl.
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on 13-01-2022 03:28 PM
Message 2 of 13
Yes, that's working now! Thank you
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on 13-01-2022 03:21 PM
Message 3 of 13
Hi @blackbeard
I've made a change to the router, can you try the VPN connection now.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 13-01-2022 03:05 PM
Message 4 of 13
OK, thanks, I can give that a go.
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on 13-01-2022 02:18 PM
Message 5 of 13
Hi @Jaz13
I'm sorry to hear this. Please can you create a new topic on the Community, we can then take a look at this for you.
Thanks
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on 13-01-2022 02:14 PM
Message 6 of 13
Hi there, I'm also getting the same issue.
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on 13-01-2022 02:12 PM
Message 7 of 13
Hi blackbeard
Would you like me to send a Huawei WIFI hub for testing to see how the connection compares?
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on 13-01-2022 02:04 PM
Message 8 of 13
Hi there, I'm getting same issue. Unable to connect to my work VPN.
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on 13-01-2022 01:55 PM
Message 9 of 13
There's nothing in the Windows Update history since December so I don't think the VPN client has had an update recently
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on 13-01-2022 01:40 PM
Message 10 of 13
Hi blackbeard
Thanks for confirming this.
Do you know if the VPN client has had a new update over the last couple of days?
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on 13-01-2022 01:35 PM
Message 11 of 13
Just the built-in Windows 10 client
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on 13-01-2022 01:00 PM
Message 12 of 13
Hi,
I'm sorry to hear this. Can I just confirm which VPN client you are using please?
Thanks
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