cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

WIFI Optimisation

Burbank1
First Timer
Private Message
Message 6 of 6

Could wifi optimisation be switched off please on my router as the channel keeps changing regularly.  Daily now my sky boxes drop signal, the Wifi channel has changed and they don't reconnect and I have to do so manually.  I need to turn the wifi optimisation off to either solve the problem or rule it out as the issue.

I have rang TT twice and they went through the process of turning it off. It has not worked, the channels keep changing and the problem I have is still here.  I believe folk have had a bit of success via this forum so here's hoping.................Thanks

0 Likes
5 REPLIES 5

Message 1 of 6

No problem Burbank, happy to help 🙂

Chris

0 Likes

Message 2 of 6

Thanks for the reply and you were also spot on 😃 

Message 3 of 6

  👍 Thanks for you help. Its much appreciated 

0 Likes

Message 4 of 6

Hi Burbank1,


I've disabled wifi optimisation as requested

 

Thanks
Chris

Skynet_TX
Community Star
Private Message
Message 5 of 6

Hi @Burbank1,

 

The support team here should be able to help with this when they return tomorrow.