WIFI Optimisation
on 20-07-2022 08:36 PM
Message 6 of 6
Could wifi optimisation be switched off please on my router as the channel keeps changing regularly. Daily now my sky boxes drop signal, the Wifi channel has changed and they don't reconnect and I have to do so manually. I need to turn the wifi optimisation off to either solve the problem or rule it out as the issue.
I have rang TT twice and they went through the process of turning it off. It has not worked, the channels keep changing and the problem I have is still here. I believe folk have had a bit of success via this forum so here's hoping.................Thanks
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5 REPLIES 5
on 22-07-2022 09:25 AM
Message 1 of 6
No problem Burbank, happy to help 🙂
Chris
Chris, Community Team
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on 21-07-2022 09:34 PM
Message 2 of 6
Thanks for the reply and you were also spot on 😃
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on 21-07-2022 09:32 PM
Message 3 of 6
👍 Thanks for you help. Its much appreciated
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on 21-07-2022 07:19 AM
Message 4 of 6
Hi Burbank1,
I've disabled wifi optimisation as requested
Thanks
Chris
Chris, Community Team
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on 20-07-2022 08:57 PM
Message 5 of 6
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