What happens if you have G-Fast and bypass the OpenReach Modem?
on 13-12-2021 12:21 PM
Message 4 of 4
I had fibre65 which was rock steady and fast (60 down 20up) - i then got invited to upgrade to Fibre150 - and despite a return visit from openreach I find the service is unreliable (cutting out frequently and box resetting) and has never given the speeds promised (basically what I used to get on F65)
If i simply turn off the openreach modem and plug the sagem directly into the master socket - will I get my F65 back?
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Connection
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Engineers
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Stability
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Throughput
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3 REPLIES 3
on 13-12-2021 04:18 PM
Message 1 of 4
Moderator Note: Topic closed.
Gondola Community Star 2017-2024
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on 13-12-2021 01:18 PM
Message 2 of 4
Hi timple
I have posted on your other topic on the Community.
Thanks
Debbie
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on 13-12-2021 01:10 PM
Message 3 of 4
Hi timple
When you're supplied with a Gfast service you're provided with a Gfast modem by Openreach. You must connect your Wi-Fi hub WAN (red) socket to the port on the modem.
The Wi-Fi Hub does not have a built in Gfast modem so connecting the grey DSL lead to the phone socket and bypassing the Openreach modem will not connect to your broadband service.
Gondola Community Star 2017-2024
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