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Broadband help

For queries about your TalkTalk broadband service.

Why am i getting a bill when my account has been cancelled

Cdm61
First Timer
Private Message TalkTalk
Message 2 of 2

Still getting a bill when I have cancelled account. I cancelled as I had been over paying from March and was never reimbursed . You now want to charge me

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Cdm61

 

The account is disconnected. 

 

The bill, is the last bill owed £7.50 +£12.50 late payment bill, due to the issues you had this final balance will be cleared. 

 

You will receive a final zero balance bill 

 

Regards