Wi-Fi Dropping Out Due To Router Channel Hopping

[R2223]

I'm having issues with Wi-Fi dropping out and then reconnecting a minute later on various devices despite not changing my location, I think it's due to the router constantly changing channels and it's particularly bad when using devices on the 5 GHZ band.

I have the Sagemcom Fast 5364 Wi-Fi Hub which has that 'Remote Wi-Fi Optimisation' feature that constantly adjusts the channels automatically. Could someone please turn this off for me so I can set my own a stable channel to see if this improves things.

Thank you.

[Debbie-TalkTalk]

Hi R2223

I'm so glad to hear this. Please let us know if you do experience any further issues.

I have also sent you a Private Message with a short survey.

Thanks

[R2223]

After seeing how it was over the weekend things seem to be more stable now, haven't had any issues so far. 

[Debbie-TalkTalk]

Hi R2223

Thank you 🙂

Debbie

[R2223]

Thank you for the reply Debbie,

I will try it now for a few days to see how it goes and reply back here.

[Debbie-TalkTalk]

Hi R2223

Apologies for this.

I have switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie