Wi-Fi extender
on 28-07-2022 05:06 PM
Message 17 of 17
I have installed a Wi-Fi extender for use at the back of the house and the garage. We’ve had a garden room built and Wi-Fi doesn’t reach there so is it possible to instal another extender? Thanks
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16 REPLIES 16
on 15-08-2022 08:12 AM
Message 1 of 17
Hi,
Ok if you go onto the TalkTalk accessories store site then there is returns information at the very bottom of the page.
Thanks
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on 15-08-2022 08:03 AM
Message 2 of 17
Yes, on 31 July.
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on 15-08-2022 07:16 AM
Message 3 of 17
Hello,
Did you purchase the wifi extender via the TalkTalk Store?
Thanks
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on 15-08-2022 07:12 AM
Message 4 of 17
I bought a basic Wi-Fi extender and it worked fine. The powerline system doesn’t work so I hope I can return the Wi-Fi extender I bought from talktalk. Thanks.
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on 08-08-2022 08:49 AM
Message 5 of 17
@Debbie-TalkTalk they don't have a problem with the router, already have one extender that covers some of their home but need a solution to cover their "garden room" but that has not been achievable with an extra set of extenders due to the ring main issue.
What @Alisonq needs is WiFi in the garden room, so they either need to use a WiFi extender (not a great solution), put a WiFi access point in the home as close as possible to that room using the powerlines they have recently purchased and hope for coverage, or run a physical ethernet cable from the extender or router to that room.
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on 08-08-2022 08:28 AM
Message 6 of 17
Hi Alisonq
Would you like me to send a replacement router for testing?
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on 07-08-2022 02:30 PM
Message 7 of 17
It turns out that the outbuildings are on the same ring as the house but, because there are circuit breakers in each building, the extenders don’t work. Does this mean I need a new router? Thanks
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on 04-08-2022 01:22 PM
Message 8 of 17
Okay, I will check with the electrician as I don’t know if they are all on the same system. If they are on separate systems do I need to get another router? Thanks
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on 04-08-2022 01:01 PM
Message 9 of 17
@Alisonq the "garden room" electrical sockets need to be on the same ring main/consumer unit as the sending unit.
If the units paired successfully on sockets that are close together, then your home wiring is the problem.
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on 04-08-2022 12:59 PM
Message 10 of 17
Hi
This could be down to the wiring to the garden room, if the adapter works in other locations.
Thanks
Karl.
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on 04-08-2022 12:52 PM
Message 11 of 17
Thanks, I have bought one and it arrived today. I pared it and got the three green lights but when I put it in the garden room I only get the top light to go green, the power line and wireless lights don’t come on. Can you help? Thanks
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on 01-08-2022 08:00 AM
Message 12 of 17
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on 30-07-2022 04:30 PM
Message 13 of 17
Hi, the garden room doesn’t seem to get the signal from the extender so I think it would be best to buy another one. I looked at Talktalk website but can’t see one, any advice on how to buy one? Thanks
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on 29-07-2022 08:19 AM
Message 14 of 17
Hi
OK, let us know how you get on.
Karl
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on 29-07-2022 08:13 AM
Message 15 of 17
No, I will move it and see if it improves. Thanks
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on 29-07-2022 06:51 AM
Message 16 of 17
Hi
You can install multiple wifi extenders. Have you made sure the wifi extender is at a mid way point.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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