I have recently received a new TalkTalk Wi-Fi hub. Today after running a speed test it shows software needs updating but give no explanation how to do this.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
I've had a look, your wifi Hub is on the later firmware currently and does not need to be updated. Our system is not updated as yet to recognize this newer firmware as the campaign to update all firmware is on hold whilst our device teams are making some adjustments.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
