WiFi optimisation

[rhyswyn]

Hi,

Currently running router DG8041W an am encountering WiFi dropouts, mostly on the 2.5GHz band, but occasionally on the 5GHz too.

Could the WiFi optimisation be disabled on my router please, as this seems to correspond to an automatic changing of channels that I have set based on local congestion, back to defaults.

Many thanks in advance.

[KeithFrench]

Hi @rhyswyn 

I will PM you a link for a guide of mine on Wi-Fi interference & initially look at the section called "Are you suffering from interference – prove it first". This section includes full details of Wi-Fi analysers that I recommend for Windows, Windows phone, Android and Apple operating systems. However, I have no way of testing the Apple product. Do not worry about interpreting the results, I will do that for you.

Please post the screenshots that I have requested in my guide (no photos please they can be difficult to read as text can get out of focus when zoomed), from the analyser you are using (also in my attached guide). Please ensure that the analyser window is maximised (if Windows) before taking the screenshots & upload them via the "Insert Photos" button (in a mobile browser it's the picture icon) on the post editor's toolbar with the Size parameter set to Large. If they are too small, I will not be able to read them & although I can enlarge them, this just puts the text out of focus. If you prefer PM them to me. If you do PM me, then please add a link in there to this thread, so as I can find it easily.

[Debbie-TalkTalk]

Hi rhyswyn

I can see that Keith has offered to help and he provides really good advice on improving wireless performance.

Thanks @KeithFrench

[rhyswyn]

Good evening,

Thanks for your reply, I would appreciate any assistance you would be willing to offer. Thanks!

[KeithFrench]

The DG8041W does not support WiFi Optimisation, so that cannot be your problem.

Slow speed, intermittent dropouts, breaks in the signal or no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a by-product of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

The next stage involves sending out a guide to you to help you get me some important diagnostic results, so as I can analyse them for you and recommend changes to your router configuration to solve them.

I only send this out to people who request it.