For queries about your TalkTalk broadband service.
on 12-02-2024 08:49 AM
Hi Talktalk,
I've noticed that my router keeps resetting its channel every night, would you be able to turn off my Wi-Fi optimisation so that my router will stay on the channels I have selected, instead of the channels my neighbours are using. I understand this is something that has to be done at your end.
Thanks,
Jayden
on 12-02-2024 09:45 AM
Hi
Optimisation is now off. Please note, if you replace the router or factory reset the router, this will cause optimisation to turn back on.
Thanks
Karl.
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