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For queries about your TalkTalk broadband service.

Wifi Channel keeps reseting

dgmarsh
First Timer
Private Message TalkTalk
Message 2 of 2

Hi Talktalk,

I've noticed that my router keeps resetting its channel every night, would you be able to turn off my Wi-Fi optimisation so that my router will stay on the channels I have selected, instead of the channels my neighbours are using. I understand this is something that has to be done at your end.

Thanks,

Jayden

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

Optimisation is now off.  Please note, if you replace the router or factory reset the router, this will cause optimisation to turn back on.

 

Thanks  

Karl. 

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