For queries about your TalkTalk broadband service.
7 hours ago
So recently, my router has been constantly restarting itself with the ADSL light turning off then flashing back on a few seconds later. I have noticed this is particuarly frequent during periods of rain and the hours following. (Sometimes I can't get the ADSL to register at all during these periods and the light will remain off completely)
I have read this may be a copper wiring problem but I guess it could also be the fact my router is maybe 10 years old and according to the TT site it needs an upgrade?
6 hours ago
Hi @PE___
Thanks for your reply.
The router is on its way, please allow 24-48hrs for this to arrive.
Please let us know how the connection compares with the new router.
Debbie 🙂
6 hours ago
Yes, that would be perfect. Thank you for the quick response.
6 hours ago
Hi @PE___
I'm sorry to hear this.
The line tests are clear, are you happy for me to send a replacement router for testing so we can rule this out?