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Dawood1
First Timer
Private Message TalkTalk

on ‎08-07-2024 03:18 PM - last edited on ‎09-07-2024 12:40 PM by

Private Message TalkTalk

Message 2 of 2

Dear TalkTalk Customer Service Team,

I hope this message finds you well.

I am writing to inquire about the router that was installed at my current address, , by TalkTalk. As I will be vacating this property on 30th July 2024, I would like to know the procedure regarding the router.

Could you please confirm if a TalkTalk representative will come to retrieve the router when I leave? If not, please provide instructions on what I should do with the equipment to ensure it is returned properly.

Thank you for your assistance and prompt response.

Best regards,

 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎09-07-2024 12:42 PM

Message 1 of 2

Hi @Dawood1

 

I have removed your personal details from your post

 

You need to call us (03451720088 ) explain the urgency of the cancellation and when the cancellation is placed a returns bag will be issued for the equipment. 

 

Regards

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