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Broadband help

For queries about your TalkTalk broadband service.

internet fails usually evenings

roneyke
First Timer
Private Message TalkTalk

on ‎11-03-2024 12:01 PM

Message 4 of 4

My talktalk internet has over the last 4 weeks become so bad that we cannot watch TV because it keeps stopping and starting and the last 3 nights has stopped completely. The TV was checked over and was and is working perfectly. speed test 10th at 20.50 =0.78 dn 0 up at 21.10 = 1.90

today 11.15 = 2.48 dn / 18.51up Now 11.43 =60 dn 18 up. what's happening? Please advise.

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎14-03-2024 06:24 AM

Message 1 of 4

Morning,

 

Thanks for the PM and thanks for the update.

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎12-03-2024 08:15 AM

Message 2 of 4

Morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎11-03-2024 12:24 PM

Message 3 of 4

Hi

 

Tests are clear, no issues showing with the line.

 

Do you notice issues with all devices or only devices connected by Wi-Fi ?

 

Thanks  

Karl. 

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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