For queries about your TalkTalk broadband service.
on 20-03-2022 04:56 PM
I'm having a problem with my router dropping the signal I've done a line test it says everything is fine but its also affecting my TV the picture keeps buffering BBC and UKtv play are the worst I've tried all the usual rebooting the router etc nothing seems to work
on 21-03-2022 12:20 PM
Hi ricnat
Has there been any improvement since you reset the powerline adapters?
on 21-03-2022 12:18 PM
Hi Ferguson
I have reset the powerline adapters but I have not checked for wireless congestion
on 21-03-2022 07:05 AM
Hi ricnat
Have you tested different wireless channels?
on 20-03-2022 06:59 PM
OK, so there are multiple issues possibly at play here. Have you tried resetting/re-pairing the powerline adapters? And using a WiFi analyser to check for wireless congestion in your vicinity?
on 20-03-2022 06:11 PM
wireless devices are affected. my computer and TV. I have power adapters for the TV
on 20-03-2022 05:15 PM
What do you mean by "dropping the signal?" Is your router actually dropping the internet connection, or is it just wireless devices which are affected?