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Broadband help

For queries about your TalkTalk broadband service.

router feels hot.

fredo2
Chatterbox
Private Message TalkTalk

on ‎03-10-2024 01:24 PM

Message 5 of 5

Router feel hot and slight odour can be smelt

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4 REPLIES 4

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to fredo2

on ‎08-10-2024 06:58 AM

Message 1 of 5

Morning @fredo2 

 

Just checking in to see how you're getting on?

 

Thanks

 

Michelle

 

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Karl-TalkTalk
Support Team
Staff
Private Message
In response to fredo2

on ‎04-10-2024 09:03 AM

Message 2 of 5

Hi

 

Router should arrive in the next day or two, and this should help.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fredo2
Chatterbox
Private Message TalkTalk

on ‎04-10-2024 08:55 AM

Message 3 of 5

Thanks Karl will await package.

Update switched router off overnight, smell vanished.

On turning on this morning router warm/hot after 30 min an smell returned. 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎03-10-2024 01:28 PM

Message 4 of 5

Hi

 

Let's er on the side of caution.  I've a new router on the way  to you.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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