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Email not sending

Greycat
Conversation Starter
Private Message TalkTalk
Message 6 of 6

talktalk.net  email address not sending (again)

fault message advises

Error occurred inside the server which prevented it from fulfilling the request.

 

Have checked for viruses and malware but think this is a TalkTalk problem.

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5 REPLIES 5

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 6

16:05

The incident team have made some changes to tinyword addresses and have asked users to retry and confirm if the changes have resolved the issue.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Message 2 of 6

Can you check your TalkTalk Internet access for me now and let me know if it works? You can do this by trying to reload the site or application you were experiencing problems with, or trying to search for something on the Internet.

Phili
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Philile-TT
Support Team
Staff
Private Message
Message 3 of 6

I will run a diagnostics test on the TalkTalk domain. We had an issue with tiny world yesterday and it was escalated to our incident team they are working on sorting the issue out, it has been resolved for some customers. 

Phili
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Greycat
Conversation Starter
Private Message TalkTalk
Message 4 of 6

Hi Phili,

 

no change here. Both of our addy,s have failed tinyworld and talktalk.net will not send to anything. Not even each other.

 

Greycat

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Philile-TT
Support Team
Staff
Private Message
Message 5 of 6

@Greycat Good morning. Are you still experiencing the issue?  

Phili
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