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email support

Ask us about your TalkTalk email account and Webmail.

Email

Anton52
First Timer
Private Message TalkTalk
Message 3 of 3

Hi - I am a TalkTalk customer (broadband and phone) and have been asked to pay for email access. Also can’t use email account now. Please advise

0 Likes
2 REPLIES 2

mandisa1-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi there @Anton52 I would love to assist you with your query, however i will need to confirm a few details. Did you receive communication from us advising you, we migrating your account to Everymail?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Make sure that ALL email addresses connected with your service are listed in Private Notes, @Anton52.

 

Go via your avatar; settings; open up the Personal Information area and complete that with your account number or Talktalk landline number. Make sure that's done and scroll further down to Private Notes. After adding the email details scroll down further to find the SAVE CHANGES button. 

Gliwmaeden2, a fellow customer.