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email support

Ask us about your TalkTalk email account and Webmail.

Filter is blocking emails which are not spam

VNetherwood
Popular Poster
Private Message TalkTalk
Private Message TalkTalk

Message 22 of 22

 

 

Emails from xxxxxx  are being filtered out before they reach my account. I want to receive these emails. How do I get the filter updated to allow them through?

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21 REPLIES 21

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 21 of 22

@VNetherwood, your post displayed two genuine email addresses in the illustration, which I have removed, and an email address could be construed from what you posted as the sender's address. I removed that too.

 

You are better putting sensitive information details in the Private Notes area of Personal Information, in your community profile. It's accessed via your avatar, settings, etc.....SAVE CHANGES. 

 

Staff respond during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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