I can sign in to talktalk on my computer but not on my phone

[Mmcl1]

What's going on? My Talktalk account on my phone and my computer share the same password but I can't doorn in on my phone.  I keep getting an Authorisation denied 0001 message.  HELP PLEASE????

[ferguson]

@Davidyoung20 

First of all, I have removed your persinal details, never post that sort of information on a public forum.

And TalkTalk do not do any social tariffs save for those on Job Seekers Allowance, for more information look here:

https://www.ofcom.org.uk/phones-and-broadband/saving-money/social-tariffs/

[Davidyoung20]

I am on pension credit.am I entitled to social tarrif.  My name is David young my land line no. is....*removed* ..mobile no.*removed*

[Ady-TalkTalk]

And you're using the URL I included in my previous post? 

Ady

[Mmcl1]

I think it's webmail as it's not in my app store

[Ady-TalkTalk]

Hi Mmcl1, are you using a mail app on the phone or the webmail url https://apps.talktalk.co.uk/appsuite?

Ady