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Not receiving gmail emails into my thunderbird client

davep
Insightful One
Private Message TalkTalk
Message 46 of 46

As several others, my gmail.com emails are not forwarding from gmail to thunderbird client.  Not sure when it started, but definitely not working yesterday and today.

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45 REPLIES 45

Anonymous
Not applicable
Staff
Private Message
Message 41 of 46

Hi dave,

 

We've been advised that even though the fix has been applied, it may take a few hours for all the emails to filter through. We'll check in with you in the morning to see how you're getting on.

 

Thanks

 

Michelle

 

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Message 42 of 46

@Ady-TalkTalk Nothing coming through from gmail to either T/B or web mail.  It is going from gmail to wife's talktalk.net  in T/B.

 

Just out of interest, got an email from VMoney this morning - from previous topic.

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Message 43 of 46

Webmail was affected just like the other mail clients. I've been told though that this is resolved now. Would you let me know how you get on. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 44 of 46

web mail didn't have any gmails either for me.

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 45 of 46

Hi all, We’re aware that some of our customers are having problems with their Tiscali email service. Tiscali customers are currently unable to receive emails from Gmail. Senders from Gmail are reporting getting the error message 'The MX host does not match any MX allowed by the STS policy'.

This issue only seems to be impacting email clients (outlook for example), customers using our webmail service aren’t reporting issues. 

Our team are working hard to get things back up and running, please check back here for updates.

 

Check the service status board for updates.

 

Ady

 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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