email

[peter147]

hi can not set my secondery email accounts on talktalk app but works just fine on thunderbird have checked my settings 

   regards pete

[peter147]

hi thank you for your reply to  the issue i have got it  has been on going for months,   

                                         regards pete

[Ady-TalkTalk]

Hi Pete, there is an issue with secondary mailboxes in the webmail app at present. Our supplier are working to fix it for us. 

Ady

[peter147]

hi have re entered the the settings on secondary account still wont work 

                                                regards pete

[Gondola]

Hi Peter

Good to know you can access your mail messages and send new mail messages via Thunderbird. I'll assume webmail is working ok for all email accounts by signing in / signing out / signing in to each mailbox individually.

So, what's not working in terms of setting up the added email accounts to a primary login?

• Select the drop-down arrow to the right of the New email button
• Select Add email account
• Enter the TalkTalk email address and password
• Select Add
  If the account fails to add then select Configure manually and enter the following settings:

Server Type	IMAP
Account name	Your choice
E-mail address	The added Email address
Incoming server type	IMAP
Incoming server name	mail.talktalk.net
Connection Security	SSL/TLS
Server port	993
Username	The added Email address
Password	The added Email's password
Outgoing server (SMTP) name	smtp.talktalk.net
Connection Security	STARTTLS
Server Port	587
Outgoing Authentication	As incoming e-mail server

When you've entered the details of the added email account and double checked then select the blue Save button.