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tesco emails

Fedupnow1
Popular Poster
Private Message TalkTalk
Message 2 of 2

I raised this 2 weeks ago. I am still not receiving Tesco emails reliably. They either don't come at all or occaisionally come hours or days late. I had an hour long "chat" with an operative who wanted me to pay £50 to receive emails to my talktalk account. Yes I do have an account until May this year. He then told me I had to CHANGE YOUR PASSWORD. The instruction was in capitals. I felt pressured and not confident so ended the chat, after I told him that I wanted to raise a formal complaint. I have heard nothing about that. In December I was told that I needed to pay £60 for a booster to improve my wifi signal. I live in a small 2 bed bungalow! It would seem that Talktalk are only interested in getting more money from customers. I have only ever been with Talktalk, for approx 18 years, or more, but will not be renewing my contract again.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Fedupnow1, this issue has been going on for quite a while. If you want to make a complaint you can do so the instructions are at the bottom of every TalkTalk webpage.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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