Apologies for the delay.
I've completed a line test which has detected a possible fault so I have passed this back over to Openreach to be investigated by a line engineer.
Openreach are working to fix all faults as quickly as possible.
I'm sorry to hear this and I'm just taking a look now.
I've run a test on the line which has detected a possible line fault so I've passed this over to Openreach for an external line investigation to be completed. If you don't hear anymore by Monday then please post back here and we can re-check for an update on the fault for you.
Apologies for this.
I've completed a line test which is detecting a fault so I have escalated this back over to Openreach to be investigated by a line engineer.