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Is "My Account" down for everyone today?

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Enlightened One

This is what I get when I click on "My Account"

 

"We're Sorry

We're making some essential updates to improve the experience. TalkTalk shop will be back online soon, please try again later."

 

the URL shown is "http://d1a8dl9fksfu74.cloudfront.net/" - even when clicking on "My Account" from the forum here.

 

Is everyone else affected or just poor old me?

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Community Star
Solution

Hi @Sidious 

 

Out for unscheduled maintenance for all.

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

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Enlightened One

Thank you!

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Enlightened One

Still down as of 10:15am today (6th August 2020). 😯

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Community Star

Hi Sidious 

 

There's an apology on Service Status (websites) re the overrunning maintenance. 

 

"We're aware that customers will not be able to access the TalkTalk website including My Account,  TalkTalk shop and some customer's are reporting access to TalkTalk Mail due to overrunning maintenance on our site, we apologise for any inconvenience this may cause.

 

Update 9:40AM  - Our engineers continue to work on this and are investigating the delay, we'll provide further updates here."

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

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Enlightened One

Cheers, I was about to correct it but you beat me to it!