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My Go Live Date Was Given 3x and Internet Still not Live

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2 REPLIES 2
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First Timer

Hi, I am expressing my desperation for my internet to be activated. I should have gone live last 19th March, postponed it to the 25th March, and now waiting for the 3rd date which will be on the 1st April. Is Talk Talk just giving me false hopes. I an one of the most vulnerable people in UK and not supposed to go out for 12 weeks. 12 WEEKS!!!, I am started to feel the impact of being out of connection. Cannot connect with my family abroad and much more...I signed my daughter up for an online live lessons for 30 minutes for 5 days, she missed it yesterday and it will be finished on the 3rd April. Look at me, I have to make use of phone data at 3am just to get a better reception of my mobile internet.

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TalkTalk Content Team - TT Staff

Hi @Melinda2 I have passed this onto the team to pick up for you ASAP. Thanks.

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Community Team - TT Staff

Hi Melinda2

 

I'm really sorry to hear this.

 

This fault is with Openreach and was assigned to a line engineer yesterday.

 

Openreach are working to resolve all faults as quickly as possible.

 

Thanks

 

Debbie