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Payed bill but still got no connection

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1 REPLY 1
First Timer

I have payed my bill but my services haven’t come back on I’m in urgent need of contacting my relatives 

Community Team - TT Staff

Hi Luke,

 

There has been a network incident in your area causing a loss of service to multiple customers. We apologise for any inconvenience this may have caused. This has now been marked as resolved since your query was raised and I can currently see your connection is up with no issues detected.

 

Please let us know if you're still having problems and we'll be happy to investigate further.

 

Thanks,

Ben