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Thinking of Leaving

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3 REPLIES 3
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First Timer

Advised to call TT, the phone number 0345 1720046 is "temporarily closed", contract ends soon. Loyalty Team please call me asap. This is a hot mess, please sort out.

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Philosopher

Nobody will call you.

 

That line IS open 1000-1800 Monday to Friday

Martin
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First Timer

Hi Martin,

Thanks for your reply but that line was "closed" at 10.30am this morning when it should have been open. Might as well just leave, mightn't I? TT seem more interested in new than current customers.

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Community Team - TT Staff

Hi Sue,

 

We are sorry but due to the current Covid-19 situation we have reduced staffing levels and there may be a wait time to answer your call, but our teams are working hard to support all our customers at this unprecedented time.

 

Thanks