When is the due date? You can change payment dates to suit you better, but not at short notice, see here:
https://community.talktalk.co.uk/t5/Articles/Change-your-payment-date/ta-p/2204645
Otherwise, get in touch with customer services directly and explain the position.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
