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FIbre Support

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Can't log on to Router

Stoker
Super Duper Contributor
Private Message

on ‎15-03-2023 08:49 PM

Message 6 of 6

I need to update some port forwarding rules but I can't log on to my TalkTalk router (Sagemcom). I've connected via ethernet and typed in 192.168.1.1 in my browser but get no response.

 

What am I doing wrong?

 

 

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5 REPLIES 5

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to ferguson

on ‎16-03-2023 06:26 AM

Message 1 of 6

Hi Stoker

 

I'm glad to hear that this is now working 🙂

 

Please let us know if you do experience any further issues.

 

Thanks @ferguson 🙂

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ferguson
Community Star
Private Message TalkTalk

on ‎15-03-2023 10:48 PM

Message 2 of 6

No need to apologise, glad it's sorted. 🙂

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Stoker
Super Duper Contributor
Private Message
In response to ferguson

on ‎15-03-2023 10:24 PM

Message 3 of 6

A restart has sorted the problem out. Sorry about that. Thanks for your help.

 

Stoker
Super Duper Contributor
Private Message
In response to ferguson

on ‎15-03-2023 10:18 PM

Message 4 of 6

I'll try a restart and see if that makes a difference.

 

I think this happened before when I was trying to show a friend port forwarding rules and I couldn't get logged on. A bit embarassing at the time  but then when I tried later it worked perfectly.

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ferguson
Community Star
Private Message TalkTalk

on ‎15-03-2023 10:06 PM

Message 5 of 6

That's odd. Have you tried resetting the router?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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