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FIbre Support

Get expert support with your Fibre connection.

Changing the physical router

Cat_H
First Timer
Private Message TalkTalk

on ‎09-08-2024 02:42 PM

Message 2 of 2

Hi, Due to a variety of reasons that it isn't necessary to go into, my full fibre is being upgraded from 150 (installed & working) to 500. This necessitates changing the router from eero 6 to an eero pro 6.

 

The pro 6 has arrived and 500 service starts on 15/8.

 

My questions, if anyone can help - Can I swap the routers over prior to 15/8 (I know the speed will still be the same).

Do I need to do anything with the app?

 

Any advice will be gratefully received.

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎09-08-2024 02:51 PM

Message 1 of 2

Hi

 

You can swap the eero over prior to upgrade and it should work.  You may need to check the required settings are still the same in the app, for security etc.

 

Thanks  

Karl. 

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