Get expert support with your Fibre connection.
on 04-01-2024 07:48 PM
Why am I being punished for wanting to renew my contract? I'm being offered a price of £35 a month to renew on a new 24 month contract (currently paying £29.12p/m). You are offering new customers £29p/m.. I remember the days when TalkTalk would reward us loyal customers with the same deal as new customers. Now its all about pulling in new customers and to be damned with the existing.
It's a bit unfair tbh.
on 05-01-2024 02:33 PM
Thanks for the update.
on 05-01-2024 12:31 PM
I gave it a go, but went through the live chat instead. Matter is now resolved.
Fibre 65 @ £30 a month with 6 months half price.
on 05-01-2024 12:01 PM
Hi Steel_Dragon87
Best option would be to call the loyalty team on 03451720088 They will be able to see what plans/prices are available
Sorry for any inconvenience caused
on 04-01-2024 08:29 PM
Give the loyalty team a call as they hold the best deals.
Haggle and you may be lucky.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#