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FIbre Support

Get expert support with your Fibre connection.

Eero router set up

Nikki63
Sightseer
Private Message TalkTalk
Message 8 of 8

Hi , Openreach have just completed the final stage of my fibre 150 connection, and checked the connection is live and working . So I need to set up my eero router , it’s plugged in and connected to the box on the wall . The instructions say to wait for a solid white light before setting up in the app , mine is showing a blinking blue light . Is this ok for me to go ahead and set up ? I don’t want too much of an interruption in service as I work at home , so just checking it’s doing what it should before I set it up . Thank you 😊

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7 REPLIES 7

Message 2 of 8

Ok thanks , will do 

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Message 3 of 8

You could just wait until the eero light turns solid white but if this doesn't happen in the next few hours just bump the thread and we'll check the status of the order


Chris

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Message 4 of 8

Yes of course no problem. 
Shall I wait for confirmation that’s complete at your side ? 
thanks for your help Chris 

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Message 5 of 8

Thanks, I don't think the order has fully completed on our side yet, could you try the installation again later today.


Chris

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Message 6 of 8

The power light , the PON light and the LAN light are all showing green 


IMG_2437.jpeg
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Chris-TalkTalk
Support Team
Staff
Private Message
Message 7 of 8

Hi Nikki,

 

Which lights are on, on the ONT?

Chris

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