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FIbre Support

Get expert support with your Fibre connection.

Fibre 65 (c) router replacement or not?

astrospud
Repeat Guest
Private Message TalkTalk

yesterday

Message 4 of 4

I have currently standard Fibre 65 copper with the TT Hub 2 -black A shaped one. 

I experience about 2-4 x times a day random drop outs lasting from 1s to longer periods - a bit annoying as I work from home FT. 

I not gone down a Fibre upgrade. However, the customer service support said after some line checks my current TT router needs a firmware update. They posted me the same model router. 

Is there any benefit for me replacing them?  As i prefer to avoid having to update all my device passwords, logins etc. 

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3 REPLIES 3

astrospud
Repeat Guest
Private Message TalkTalk
In response to Debbie-TalkTalk

41 minutes ago

Message 1 of 4

 mostly on wireless devices.  only have 1 wired device to router

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Debbie-TalkTalk
Support Team
Staff
Private Message
In response to ferguson

8 hours ago

Message 2 of 4

Hi @astrospud 

 

I'm sorry to hear this. Can I just check, do you experience wired drops too or does it only affect wireless?

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ferguson
Community Star
Private Message TalkTalk

yesterday

Message 3 of 4

You could use your existing WiFi SSID and password in the new router.

 

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