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FIbre Support

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Flashing red light

FayDB
First Timer
Private Message TalkTalk
Message 7 of 7

Keep getting a flashing red light on my router (sagecom) and Internet goes down. Tried restart and unplugging, its just doing same thing. 

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6 REPLIES 6

Message 1 of 7

Hi @celynen If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

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Message 2 of 7

Yes it's still occurring, internet service gets interupted with the white light turning red.

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Message 3 of 7

Hi @FayDB thank you for bringing this into our attention, can you confirm if you are still experiencing this issue?

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Message 4 of 7

Please return to the message board and click on start a topic to begin your own thread, @celynen.

 

This helps avoid any confusion between customers, and anyway, this is an old thread.

 

Staff will respond after the weekend. 

 

 

Gliwmaeden2, a fellow customer.
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celynen
Chat Champion
Private Message TalkTalk
Message 5 of 7

This past few days my router is flashing red from time to time, it's very annoying when watching the TV which depends on an internet connection. It's usually very reliable with good speeds. Help please.

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Anonymous
Not applicable
Staff
Private Message
Message 6 of 7

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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