Hg633 speed dropping to 2mb

[Stevejives]

Hi, I have an old router HG633 that up til recently was ok. Regularly had 50mb on WiFi speed test. Now I am lucky to get 5. Connection test all ok allegedly. Very frustrating, especially when a  local provider can provide super fast. Reboots don't appear to solve the issue. What options are there?

[Chris-TalkTalk · Accepted solution]

No problem, if you need any further assistance when you receive the router just let us know

[Stevejives]

Happy , many thanks. Let's hope I can fathom out how to set up and swap my gadgets over.😁

[Chris-TalkTalk]

Hi Steve,

I've ordered the router, it should be with you within a couple of working days

Chris

[Stevejives]

Hi Debbie that would be great. I didn't even see this message, I just mailed you asking same , your efficiency is excellent. Many thanks 

[Debbie-TalkTalk]

Hi Stevejives

Apologies for this.

I think we should send a replacement router. Are you happy for me to arrange this?