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FIbre Support

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Monthly Usage

stevie_b
Team Player
Private Message
Message 5 of 5

In My Account the My Usage tab says 'See how much data you've used over the last month'.

Sadly it only shows 7 days usage and there is no option to see monthly usage.

I see in the past OCEs could find out and show the last few months usage - is this still possible please?

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4 REPLIES 4

Message 1 of 5
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stevie_b
Team Player
Private Message
Message 2 of 5

Apologies Arne, didn't realise my profile still had my info from a previous account - updated now. 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

HI @stevie_b

 

Can you add your account number to your profile, the number currently displayed links to a old disconnected account. 

 

Thank you.

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Divsec
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @stevie_b your post has been escalated and you should hear soon. I'm sure the team here will oblige. 

I don't work here and all my opinions are my own.
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